Able to manage multiple priorities and evolving department processes over time. Develops conceptual, reference, and task-type technical content elements as well as entire information products as defined in department models and guidelines with minimal assistance. Works with a variety of different functions and levels of personnel in marketing, engineering, quality, and other disciplines to gather and interpret source information. Uses the hardware or software product itself to gather information, obtain a customer perspective, and verify that content elements are complete and accurate.
Works closely with information architects to apply standard task and audience analyses to define content elements and design entire information products according to department models.
Creates and/or oversees the development of graphic elements, e.g., illustrations. May evaluate the effectiveness of information before publication, e.g., usability testing and beta-site testing. Ensures that information products and content elements are reviewed and approved per department standards before publication.
Stays current with new technologies and processes in technical communications by participating in professional societies and reviewing current research on a regular basis.
Administers technical information products through printing, distribution, and record retention as defined in departmental procedures.
Stays positive and focused throughout changing circumstances. Understands and promotes content as a strategic intellectual asset for the company. Regularly pursues personal and professional development opportunities both inside and outside the organization.
Strives not only to learn and understand, but actively share best practices and own learning with others. Collaborates formally with others in the department on a daily basis to produce world-class technical content. Collaborates on a regular basis within informal structures such as task forces to learn new approaches and effect change.
Ensures thorough familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but are not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental), and functional policies published within Rockwell Automation.
Acts as a user advocate to influence product design through an understanding of customer needs and audience analysis.
Ensures that technical information products are developed with a global perspective and optimized for translation.
Able to manage multiple priorities and evolving department processes over time. Develops conceptual, reference, and task-type technical content elements as well as entire information products as defined in department models and guidelines with minimal assistance.
Works with a variety of different functions and levels of personnel in marketing, engineering, quality, and other disciplines to gather and interpret source information. Uses the hardware or software product itself to gather information, obtain a customer perspective, and verify that content elements are complete and accurate.
Works closely with information architects to apply standard task and audience analyses to define content elements and design entire information products according to department models.
Creates and/or oversees the development of graphic elements, e.g., illustrations. May evaluate the effectiveness of information before publication, e.g., usability testing and beta-site testing. Ensures that information products and content elements are reviewed and approved per department standards before publication.
Stays current with new technologies and processes in technical communications by participating in professional societies and reviewing current research on a regular basis. Takes an interest in and ownership of a specific technical area in the field of technical communications and maintains high level of knowledge about that area. May become a department expert.
Administers technical information products through printing, distribution, and record retention as defined in departmental procedures.
Stays positive and focused throughout changing circumstances. Understands and promotes content as a strategic intellectual asset for the company. May present to other parts of the organization about internal processes and content management practices in general. Regularly pursues personal and professional development opportunities both inside and outside the organization.
Strives not only to learn and understand, but actively share best practices and own learning with others. Collaborates formally with others in the department on a daily basis to produce world-class technical content. Collaborates on a regular basis within informal structures such as task forces to learn new approaches and effect change.
Ensures thorough familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but are not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental), and functional policies published within Rockwell Automation.
Acts as a user advocate to influence product design through an understanding of customer needs and audience analysis.
Ensures that technical information products are developed with a global perspective and optimized for translation.
Contract Technical Writer ProEdit, Inc. Navarre, OH
ProEdit has an exciting new opportunity for a technical writer for a one to two month contract position in Navarre, OH (zip code: 44662). This position will be responsible for writing and producing a new operator’s manual for a thermo welding machine.
This position will require onsite meetings at the client's location in Navarre, about 10 miles southwest of Canton. All additional work can be done offsite.
Qualifications for this position include:
3+ years of technical writing experience
Previous experience working in a manufacturing environment
Technical Writers Wanted for Growing / Global Software Company
Hyland Software Inc. seeks experienced and entry-level technical writers to join its industry-leading Documentation team. Documentation specialists research product functionality for our OnBase® software and write content for online help files and user manuals. Qualified candidates have excellent writing and editing skills and display exemplary attention to detail. Applicants must possess strong communication skills and work well in a team environment.
Hyland Software, Inc. provides a dynamic, fast-paced environment and is consistently recognized as a rapidly-growing employer of choice in the Cleveland area. Hyland Software has been named to the:
North Coast 99 (Top 99 Companies in Northeast Ohio at which to work)
Inc. 500
Deloitte & Touche Technology Fast 500
Weatherhead 100
Hyland Software recognizes that employees are our greatest asset. As a result, we strive for all employees to reach their maximum professional and personal potential while maintaining a healthy, work-life balance. Hyland Software offers many on-site amenities at our modern worldwide headquarters building including: Daycare / Child Enrichment Center, Diner, Hair Salon, Massage Salon, Car detailing / repair drop-off, and Dry cleaning services.
Requirements:
Writers must be able to learn quickly and maintain an understanding of product functionality. Must have a working knowledge of desktop publishing products and help-authoring tools. Knowledge of Adobe FrameMaker a plus. Bilingual also a plus. Candidates should have a strong desire to excel as a Technical Writer. Bachelors degree or equivalent experience in Technical Communication, English or related field required. Entry Level Applicants One-year of experience in technical writing or related field (coursework and internships qualify as experience). Experienced Applicants 4-5 years of experience in technical writing. Ability to manage multiple projects. Knowledge of xml a plus.
For consideration, please reference Job Code TWR108CLE and apply online for Technical Writer at http://jobs.hyland.com or fax resume to 440.788.4511. Online applications are preferred: please do not mail hard copy resumes.
Direct Employer Submittal!