Jeanette P. Evans, M.S. 

Technical/Scientific/Medical/Business Communications  

Writer/Editor - Communications Specialist           


Background Summary
Writer, editor, and communicator with a broad base of experience and skill in instructions,
procedures, manuals, web design, HTML, on-line help, documentation, business communications,
medical/scientific/technical manuscripts, grant writing, and standards development. Able to deliver
workshops and instructional courses on a variety of topics. Over 10 years in a medical imaging
environment as well as contract/freelance/consulting work with a wide range of clients.      

 

Professional Experience/Client List  

 

Contract/Freelance/Technical Writer/Instructor (present, ongoing since 1980) - Provide technical communication-related services for clients such as:  

  • School of Medicine, Case Western Reserve University, Department of Pathology - Technical writer for scientific grants (neuroscience and aging related) 
  • Cleveland Clinic Foundation (Office of Clinical Interfaces) - Documentation consultant (2003-4)
  • Professional Development Institute, Workforce and Economic Development Division - Instructor in Technical Communications certification program (2002)
  • Allen Bradley division of Rockwell International  - Contract technical writer
  • Management Reports, Inc. - Contract technical writer
  • Bailey Controls division of Babcock and Wilcox - Senior technical writer

 

 

Senior Technical Writer, Philips Medical Systems   (1990-1997)  Wrote documentation for medical imaging products including medical imaging workstations, Magnetic Resonance Imaging (MRI) scanners, medical imaging laptop, investigational applications such as advanced cardiac imaging

  • Supported FDA submissions for products such as new MRI systems, medical imaging workstation, cardiac imaging applications, clinical spectroscopy, MEG sources imaging 
  •  Developed, edited, and produced first-ever applications guides concerning use of medical imaging techniques, working with clinical applications groups and research scientist  
  • Developed literature on investigational medical imaging techniques including brain imaging, clinical spectroscopy, brain attack lesion/tissue intensity imaging, and cardiac imaging  
  • Designed and produced, as part of a team, two online help systems, one HTML based, for clinical users of medical imaging equipment   
  • Wrote departmental style guide, presented writer's workshops, organized and conducted surveys of users of medical imaging equipment      
  • Recruited and supervised student interns

 

Senior Standards Engineer, Philips Medical Systems (1997-2002)   Developed technical manuscripts/work instructions/standards on subjects including: user and service publications (developing a corporate template), technical reports, invention disclosures, patents applications, engineering logbooks, environmental practices, product specification practices, architectural practices, precautionary statement formats, grounding practices, equipment labeling, paint standards 

  • As corporate committee chairperson promoted use of international/industry/internal standards
  • Developed manuscripts by working with inter-company functions such as Engineering, Regulatory Affairs, Law Department, Service, and Information Technology 
  • Supported project management initiatives, assisted in project management database administration  
  • Provided IT support for web pages on life cycle management, corporate engineering standards, corporate policies and procedures, and enterprise project management (Artemis)
  • Assisted management with development of corporate policies and procedures

 

Educational, Professional, and Volunteer Activities  

  • M.S., Technical Communication Management, Mercer University, School of Engineering 
  • B.A., Education, University of Illinois at Champaign-Urbana 
  • Attended Annual Conferences of the Society for Technical Communication (STC) in 1991-2001 (New York, Atlanta, Dallas, Washington D.C., Toronto, Anaheim, Cincinnati, Chicago). Presented papers in Dallas, Washington D.C., Cincinnati, and Chicago. Attended Region 4 STC conference in Cleveland in 1996.  Presented at NE Ohio Technicom conference, 1999. 
  • Won Management Award, six Peer Awards, and four Author's Awards 
  • Senior member of Society for Technical Communications, judged in publications competition at international level (2000/1 and 2001/2-lead judge) and local level 1993-2002, co-chair of competitions committee 2001/2, judged in high school competition 2001/2 
  • Member of working group, IEEE committee on revising standard for developing of software user documentation (IEEE 1063) 
  • Attended technical writing seminar at M.I.T. 
  • Freelance/contract technical translator (Russian) - Cleveland Crane & Engineering, Combustion Engineering  Industrial products

 

Papers and Publications (representative)   

 

Coursework (Continuing Education)  

  • Information Development Process 
  • Usability Evaluation Process   
  • Online Information Development 
  • Cognition and Learning Theory  
  • Internationalization of Technical Communication  
  • Interactive Hypermedia  
  • Interactive Multimedia  
  • Human Resource Issues in Technical Communication  
  • Visual Basic  
  • MRI Technologist Training  
  • Project Management (Baldwin Wallace College) 
  • Benchmarking/Customer Surveying/Continuous Quality Improvement Processes  
  • Rhetoric and Teaching of Writing, HTML (certified by Brain Bench) 

 

Computer Skills 

  • Adobe Acrobat, Artemis Enterprise Project Management
  • Corel Office Suite (WordPerfect, Presentations), Corel Drawt 
  • Frontpage, Windows90/2000/NT, Unix
  • MS Office Suite (Word, Excel, Access), Powerpoint  
  • Visio, Endnote 

 

 

                           Contact Information  

Jeanette P. Evans, M.S. 

5680 Hawthorne, Highland Hts., Ohio  44143  

Telephone 440-449-7867    |   jeanette.evans@sbcglobal.net